tes71 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply to the use of the tes71 platform and all its services. tes71 is an online gaming and entertainment platform that provides live casino, slot games, cricket betting and other gaming services for users in Bangladesh.

By using the tes71 website, mobile site or any related services, you are giving your full consent to these Terms. If you do not agree with any part of these Terms, you are asked to stop using the platform immediately.

These Terms have been drawn up in accordance with the applicable laws and regulations of Bangladesh. tes71 reserves the right to change, amend or update these Terms at any time.

2 Eligibility and Registration

To open an account on tes71 and use its services, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh or access the platform from Bangladesh.
• You must be legally capable of participating in this type of gaming service.
• You must not have had any previous tes71 account deactivated or cancelled.

At the time of registration, you must provide accurate, complete and up-to-date personal information. Providing false or misleading information may result in your account being suspended or cancelled and any deposited funds being forfeited.

3 Account Management

It is entirely your responsibility to keep your tes71 account secure. Never share your login details, password or verification codes with any third party.

• Use a strong password for account login.
• Avoid logging in from unfamiliar or suspicious devices.
• If you notice any unauthorised activity on your account, notify the tes71 support team immediately.
• tes71 will never ask for your password via email or chat.

For identity verification (KYC), you may be asked to submit a copy of your national identity card or passport and proof of address. If verification documents are not submitted within the specified time, the account may be temporarily restricted.

tes71 reserves the right to close or suspend an account for any reason, particularly in cases of breach of these Terms.

4 Deposits and Withdrawals

The following payment methods are accepted for depositing and withdrawing funds on tes71:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla, City, BRAC, Islami and Sonali Bank)

All transactions must be made from a payment account registered in your name. Deposits or withdrawals using a third party's account are strictly prohibited.

tes71 reserves the right to complete identity verification before processing a withdrawal request. Withdrawals may be placed on hold if fraud is suspected or in cases of breach of these Terms.

tes71 reserves the right to reclaim any funds incorrectly credited due to a technical error. Any unexpected credit appearing in a user's account must not be used and must be reported to support immediately.

5 Bonuses and Promotions

tes71 offers various bonuses and promotional offers from time to time. These Terms apply to all bonuses and promotions, though specific bonuses may have their own additional conditions.

General terms relating to bonuses:

• Multiple accounts from the same household or the same device may not use bonuses.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.
• If a bonus is not used within the specified time limit, it will be automatically cancelled.
• VIP programme members will receive additional cashback benefits according to their tier.
• tes71 reserves the right to change, suspend or cancel any bonus offer.

The tes71 VIP programme has three tiers: Bronze (weekly cashback up to 0.5%), Silver (up to 1.0%) and Gold (up to 1.5%). Regular and active participation on the platform is required to advance to a higher tier.

6 Gaming Rules

All games on tes71 are conducted in a fair and transparent manner. We believe in fair play and the outcome of every game is determined by an independent random number generator (RNG).

• In the event of any dispute over a game result, tes71's records will be considered final.
• If a game remains incomplete due to a technical error, tes71 reserves the right to cancel that round and return the wager.
• tes71 is not liable for a game ending due to loss of internet connection.
• In live casino games, the dealer's decision is final.
• In sports betting, wagers cannot be cancelled after the result of an event has been announced.

tes71 works with world-class game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe. Game software is regularly audited by third parties.

7 Prohibited Activities

The following activities are strictly prohibited on tes71:

• Creating or operating multiple accounts.
• Abusing or manipulating the bonus system.
• Using another user's account or payment details.
• Using the platform for money laundering or illegal payment purposes.
• Manipulating game results or colluding with other players.
• Playing games using bots, scripts or automated software.
• Attempting to interfere with the platform's security systems.
• Creating an account with false information or concealing your identity.

8 Responsible Gaming

tes71 gives the highest priority to responsible gaming. We believe gaming is a form of entertainment and should never be the cause of financial problems under any circumstances.

• Gaming on tes71 is for people aged 21 and over only.
• Do not place bets beyond your means.
• Set a budget for your gaming session in advance and stick to it.
• If you notice signs of gaming addiction in yourself or a loved one, seek help.
• Contact support to set a deposit limit or self-exclusion on your account.

To learn more about responsible gaming, visit our Responsible Gaming page.

9 Privacy and Data Protection

tes71 takes the privacy of your personal information very seriously. We keep your information secure using SSL encryption and modern security technology.

To learn more about how your personal information is collected, used and protected, please read our Privacy Policy.

• Your information will not be sold to third parties.
• Information may be shared where required to comply with legal obligations.
• Payment information is always stored in encrypted form.
• Your consent will be obtained before your information is used for marketing purposes.

10 Limitation of Liability

To the maximum extent permitted by law, tes71 is not liable for:

• Game or betting losses resulting from your internet connection being lost.
• Any damage caused by a fault or software problem on your device.
• Damage resulting from unauthorised third-party access to your account, where this occurs due to your own negligence.
• Service unavailability during technical errors or maintenance periods.
• Force majeure events (natural disasters, government restrictions, etc.).

All tes71 services are provided on an "as is" basis. tes71 makes no express or implied warranty of the suitability of the service for any particular purpose.

11 Dispute Resolution

Any dispute or complaint between tes71 and a user will first be addressed through negotiation.

• Email any complaints to [email protected] or contact us via 24/7 live chat.
• An initial response will be provided within 7 business days of receiving a complaint.
• Complex matters may take up to 30 days to investigate fully.
• In disputes relating to transactions, tes71's server logs will be considered conclusive evidence.

If a matter cannot be resolved through negotiation, it will be settled through arbitration. The laws of Bangladesh will apply to the interpretation and enforcement of these Terms.

12 Changes to Terms

tes71 reserves the right to change these terms and conditions at any time. Users will be notified of significant changes by email or through a notice on the platform.

Amended terms will take effect from the date of publication. Continuing to use the platform after any change will be considered acceptance of the new terms.

It is recommended that you visit this page regularly to stay up to date with the latest terms and conditions.