tes71 Privacy Policy

1.1 Information Collected During Registration

When you create an account on tes71, we collect the following personal information:

• Full name (in Bengali or English)
• Date of birth (for age verification — must be 21 or above)
• Email address
• Mobile number
• Residential address in Bangladesh
• Preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)

1.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Login date, time, and session details (Bangladesh Standard Time, UTC+6)
• Game play history and betting activity
• Transaction records — deposits and withdrawals
• Cookies and local storage data (see Section 3 for details)

1.3 Identity Verification Information (KYC)

To ensure legitimate activity and prevent fraud, we may collect the following documents as part of the KYC (Know Your Customer) process:

• National ID card (NID) or passport photo
• Proof of current address (utility bill or bank statement)
• Document confirming ownership of payment method

This information is used solely for identity verification and security purposes and is stored in an encrypted manner.

2.1 Primary Purposes

tes71 uses the information collected about you for the following purposes:

1. Creating, managing, and maintaining your account
2. Processing transactions — confirming deposits (minimum ৳500) and withdrawals (minimum ৳1,000)
3. Verifying your identity and ensuring account security
4. Improving service quality and enhancing the user experience
5. Providing customer support — assistance via 24/7 live chat and email
6. Fulfilling legal obligations and preventing fraud
7. Enforcing responsible gaming policy

2.2 Marketing Communications

If you give consent during registration, we may send you the following types of communications:

• Bonus offers and promotional information (such as 100% first deposit bonus up to ৳15,000)
• Updates about new games and features
• Special offers from the VIP program
• Tournament and event information

You may opt out of these communications at any time. To opt out, email [email protected].

3.1 What Cookies Are and How We Use Them

Cookies are small text files stored in your browser. tes71 uses the following types of cookies:

• Essential cookies: Required to maintain login sessions, ensure security, and support the core functionality of the platform.
• Functional cookies: Used to remember your preferences (language, settings).
• Analytics cookies: Used to analyze platform usage and improve service quality.

3.2 Cookie Controls

You can block or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some core features of our platform from working properly. See your browser's help section for more details.

4.1 Who We Share Data With

tes71 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banks to complete transactions.
• Technology partners: Game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming) may receive limited information to operate their services.
• Legal authorities: Disclosure of information may be required in accordance with a valid directive from a competent legal authority or a court order.
• Fraud prevention: Limited information may be exchanged with recognized partners to detect and prevent fraudulent activity.

4.2 International Data Transfers

Our servers and technology partners may be located outside Bangladesh. In such cases, we ensure that your data is protected in accordance with international data protection standards and that unauthorized access is prevented.

5.1 Technical Safeguards

tes71 uses industry-standard security technology to protect your data:

• SSL/TLS encryption — all data transmissions are encrypted
• AES-256 encryption — for stored sensitive information
• Firewall and intrusion detection system
• Regular security audits and vulnerability assessments
• Two-Factor Authentication option

5.2 Employee Access Policy

Our staff can only access the information necessary for their specific role. All employees sign strict confidentiality agreements and receive regular security training. No employee can directly view sensitive user information such as passwords or payment details.

5.3 Steps Taken in the Event of a Data Breach

If a breach of your data occurs for any reason, we will immediately take the following steps:

• Affected users will be notified by email as quickly as possible
• Affected accounts will be temporarily suspended to ensure protection
• The cause of the incident will be investigated and measures taken to prevent recurrence
• Relevant authorities will be notified in accordance with applicable law

6.1 General Retention Policy

tes71 retains your personal information only for as long as necessary:

• Active accounts: All relevant information is retained for as long as the account remains active.
• Closed accounts: After an account is closed, transaction records are retained for a defined period to meet legal obligations.
• KYC documents: Identity verification documents are retained in accordance with regulatory requirements.
• Support communications: Customer service conversations are kept for a limited period for quality improvement and dispute resolution.

6.2 Data Deletion

Once the need for retention has ended, we securely delete or fully anonymize your personal information. You may also request the deletion of your data at any time (see Section 7 for details).

7.1 Right to Access and Correct Data

You have the following rights, which tes71 respects:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data, subject to fulfillment of specific conditions.
• Right to portability: The right to request that your data be provided in a standard machine-readable format.
• Right to restrict processing: The right to request that processing of your data be limited in certain circumstances.
• Right to object: The right to object to the use of your data for marketing purposes.

7.2 How to Exercise Your Rights

To exercise any of the rights above, email us at [email protected]. After verifying your identity, we will respond to your request as quickly as possible, within a maximum of 30 days. In some cases, it may not be possible to delete all data due to legal obligations — in such cases, we will explain the reason.

8.1 Game Providers & Technology Services

tes71 uses various third-party services to operate its platform. These service providers are bound by confidentiality agreements with us and may only use data for the specified purposes. Third-party services include:

• Game integration — Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others
• Payment gateways — bKash, Nagad, Rocket, Upay, and partner banks
• Cybersecurity and fraud prevention services
• Platform analytics and performance monitoring services

8.2 Liability for External Websites

Our platform may occasionally contain links to external websites. tes71 is not responsible for the privacy policies or data practices of those websites. Please read their own privacy policies before visiting any external site.

9.1 Age Verification Policy

tes71 is intended only for users aged 21 and above. We do not knowingly collect any information from minors. Age is verified during account registration, and in suspicious cases, additional documents may be requested through the KYC process.

If we become aware that someone under the age of 21 is using our platform, we will immediately suspend that account and delete all associated data.

10.1 Notification of Changes

tes71 may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address
• An update notice will be displayed in a prominent location on the website
• The "Last Updated" date at the top of this page will be changed

Continued use of tes71.cam after any changes will be considered your acceptance of the updated policy.

10.2 Interpretation of Policy

If any part of this privacy policy seems unclear or you have any questions, please contact us. tes71's decision on the interpretation of any part of the policy shall be considered final.

11.1 Privacy-Related Contact

For any questions, requests, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat (in Bengali) — start directly from any page on tes71.cam
• Service hours: around the clock, Bangladesh Standard Time (BST, UTC+6)

We will provide an initial response to your message within 24 hours and will endeavor to provide a full resolution within 30 days for complex matters.

11.2 Additional Information

To learn more about our services, rules, and your rights, please visit the following pages:

• Terms & Conditions — detailed terms of service use
• Responsible Gaming — safe and responsible gaming guidelines
• FAQ — frequently asked questions
• About Us — learn about tes71