Responsible Gaming

tes71 Safe and Responsible
Gaming Experience

tes71 believes gaming is for enjoyment — not addiction. Our responsible gaming tools and guidelines will help you enjoy within healthy limits.

What is Responsible Gaming and Why Does It Matter?

Online gaming is a form of entertainment that, when enjoyed properly, is fun. But when play goes out of control, it can lead to financial, mental, and family harm. tes71 places responsible gaming as its highest priority and provides various tools and support to ensure the protection of every player.

Responsible gaming means deciding for yourself how much time and money you will spend, respecting those limits, and keeping gaming as entertainment. At tes71 we ensure that our platform operates only for those aged 21 or above and that every player can play in a safe, fair, and transparent environment.

Following our responsible gaming policy is not only for your own protection — it is for the protection of your family and loved ones too. If at any point you feel gaming is having a negative impact on your life, contact our support team immediately — we are by your side at all times.

Our Protection Tools

Deposit Limit Setting

Set a limit on how much money you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately, and increasing a limit is subject to a 24-hour waiting period.

Self-Exclusion

If you feel you need a break, you can exclude yourself from your account for a set period (from 1 week up to permanently). During this time, no login or deposit will be possible.

Time-Out Feature

Use time-out for a short-term break — from 24 hours up to 30 days. During this time your account will be temporarily closed and no games can be played or deposits made.

Session Time Limit

Set a maximum time limit for each gaming session. A notification will appear when the set time ends and the session will close automatically — so you never lose track of time.

Bet Limit Setting

Set a cap on the maximum amount you can wager per session. This helps you enjoy gaming while staying within a set budget.

24/7 Support Centre

Our responsible gaming support team is available around the clock in Bengali. Contact us via live chat or email — help is provided without any judgment.

For Ages 21+ Only

tes71 strictly ensures that only individuals aged 21 or above can game on our platform. Age verification is mandatory at registration. If we learn that any minor is using our platform, that account will be closed immediately and the necessary action will be taken. Please keep children and teenagers in your family away from this platform.

Warning Signs of Gaming Addiction

If any of the signs below appear in you, it may be an early signal of gaming addiction. Take action in time.

  • Feeling the urge to place larger bets to recover losses.
  • Using money meant for essentials (rent, food, family) for gaming.
  • Repeatedly failing when trying to stop gaming.
  • Hiding your gaming activity from family and friends.
  • Feeling anxious, irritable, or moody when unable to game.
  • Gaming while neglecting work, studies, or family responsibilities.

Do You Want to Test Yourself?

Ask yourself these questions honestly:

  • Have I spent more money than I planned last month?
  • Has gaming harmed my relationships or work?
  • Have I borrowed money to game?
  • Is gaming affecting my sleep or health?

If one or more answers are "yes", contact us — we are ready to help.

tes71's Commitment

We do not limit responsible gaming to policy alone — we put it into practice at every step.

01

Age Verification

A strict age verification process is ensured at registration. Providing identity documents when requested is mandatory.

02

Fair Play

All our games use verified software. Results are completely random and there is no opportunity for manipulation in anyone's favour.

03

Information Transparency

All information on bonus terms and conditions, withdrawal rules, and gaming limits is communicated clearly.

04

Fund Protection

Funds deposited by players are kept secure through SSL encryption and are held separately from our operating funds.

05

Trained Support Team

Our support representatives are trained in responsible gaming and are able to provide sensitive assistance in crisis situations.

Set Your Own Limits

Go to your account settings and activate these features — no additional contact required.

Daily Deposit Limit

Set the maximum amount you can deposit each day yourself. Minimum deposit is ৳500.

Weekly Bet Limit

Set a cap on the total amount you will wager over seven days.

Session Reminder

Receive an automatic notification after a set time — so you always keep track of time.

Account Cooling-Off

Temporarily close your account for 7 days, 14 days, or 30 days.

How to Get Help?

Contact Us via Live Chat

Our 24/7 live chat service is available in Bengali. Let us know about any issue at any time — our support team will help you with care and sensitivity. There is nothing you need to hide.

Write to Us by Email

If you are not comfortable speaking on live chat, email us at: [email protected] — we will respond promptly and your privacy will be fully protected.

Activate Account Protection

Go to your account settings to instantly activate deposit limits, time-out, or self-exclusion. No approval is required.

The Golden Rules of Responsible Gaming

Following these simple principles will keep gaming enjoyable at all times and reduce the risk of financial or mental harm:

Set a Budget

Decide how much money you will spend before you play. Do not exceed that limit — even if you lose.

Do Not Try to Chase Losses

Trying to recover losses by placing more bets is the main cause of addiction. Accept the loss.

Take Breaks

Instead of playing for long stretches at a time, take regular breaks. Spend time with family and friends.

Do Not Think of It as a Source of Income

Gaming is a means of entertainment, not a reliable source of income. Never bet with household money.

Play in a Healthy State of Mind

Avoid gaming when under stress, feeling depressed, or after drinking alcohol — making sound decisions is difficult at those times.

Let Your Loved Ones Know

Letting a family member or trusted friend know about your gaming habits creates accountability.

Frequently Asked Questions

Log in to your account and go to the "Account Settings" section. Click on the "Responsible Gaming" option and set your daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing a limit is subject to a 24-hour waiting period.

Yes, even after activating self-exclusion you can still withdraw the funds remaining in your account. Contact our support team for the withdrawal — they will help you retrieve your funds through identity verification. The minimum withdrawal amount is ৳1,000.

Time-out is a temporary break — from 24 hours up to 30 days. Once that period ends, your account is automatically reactivated. Self-exclusion is longer-term — from 6 months up to permanent. During self-exclusion, no promotional emails or communications are sent to you either. If you have serious concerns about your gaming, self-exclusion is the appropriate option.

If you believe a family member is suffering from a gaming addiction, please contact us. We consider third-party reports and can take the necessary steps. Also encourage the person directly to seek support — our live chat is available in Bengali, so there is no language barrier.

No. tes71 strictly allows only those aged 21 or above. Age verification is mandatory at registration. If we have reason to suspect any account, we verify identification and close the account if necessary.

There are two ways to reach us: (1) Use our 24/7 live chat from any page on the website — you can speak directly in Bengali; (2) Email us at [email protected]. Our support team is trained in responsible gaming and will help you with complete confidentiality.

Play Safely,
Enjoy the Fun

Game responsibly and enjoy tes71's wide collection of games. Cricket betting, live casino, slots — everything is waiting for you.

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